Privacy Policy

Effective Date: January 16, 2026
Last Updated: February 12, 2026

1. Introduction

Welcome to Home Run Plumbing (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit homerunplumbing.com (the “Site”) or interact with our services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect two main types of information:

a) Automatically Collected Information

When you visit our Site, we automatically collect information about your device and activity, such as:

IP address (which may be anonymized)
Browser type, version, and device information
Operating system and referring URL
Pages visited, time spent, and interactions

This data is collected through Google Tag Manager (GTM), Google Analytics 4 (GA4), and similar tracking technologies.

We use a third-party service provider, CallRail, to help us track and analyze phone calls generated through our website and marketing campaigns. CallRail may collect information about your call, including your phone number, caller ID information, call duration, the date and time of your call, and information about your interaction with our website prior to calling.

This information helps us evaluate the effectiveness of our advertising, improve our services, and enhance customer experience.

Calls may be monitored or recorded for quality assurance, training, and customer service purposes. By calling our business, you consent to such monitoring and recording where permitted by law.

CallRail processes this information on our behalf. For more information about how CallRail collects and uses data, please review CallRail’s Privacy Policy at: https://www.callrail.com/privacy.

b) Information You Provide Voluntarily

When you interact with our Site or services, we may collect personal information that you voluntarily provide, including:

Name and contact details (such as email address and phone number)
Messages, inquiries, or information submitted through contact forms
Appointment and booking information submitted through our online scheduling system, including appointment date and time window, selected services, and any information you choose to provide in booking or intake forms
Preferences, responses to surveys, or promotional interactions

We only collect this information when you voluntarily submit it.

3. How We Use Your Information

We use the data we collect to:

Operate, maintain, and improve our Site and services
Schedule, manage, and administer appointments and services
Understand visitor behavior and website performance
Deploy and manage tags through GTM (e.g., analytics or marketing tags)
Respond to your inquiries and provide customer support
Deliver marketing and remarketing campaigns based on user preferences and behavior
Measure the effectiveness of our advertising and promotional efforts
Ensure compliance with legal obligations

We do not sell personal information for monetary compensation. However, we may share certain information with advertising partners for targeted advertising purposes, which may be considered a “sale” or “sharing” under certain state privacy laws.

4. Cookies and Tracking Technologies

Our Site uses cookies, pixels, and similar tracking technologies to:

Measure website traffic and performance
Remember user preferences and interactions
Serve relevant advertisements and retargeting messages
Analyze how users engage with our content

You can control cookies through your browser settings. Some cookies are necessary for site functionality, while others are used for analytics or marketing.

Some tracking technologies may involve the sharing of certain information (such as device identifiers, IP address, and browsing activity) with advertising platforms for targeted advertising purposes.

Residents of certain U.S. states may opt out of the sale or sharing of personal information for targeted advertising by using the “Do Not Sell My Data” link available on our Site.

We use Google Analytics 4 (GA4) and may enable Google Ads remarketing features that connect analytics data with advertising platforms. To learn more about how Google collects and processes data, visit Google’s Privacy Policy and Google’s Partner Site Data Page.

5. Marketing and Advertising

We may use the information we collect for marketing purposes, including:

Displaying personalized ads through Google Ads, Meta Ads, or other platforms
Running remarketing campaigns to reach users who previously visited our Site
Measuring ad performance and optimizing ad spend
Sending promotional communications (where legally permitted)

You can opt out of personalized advertising by visiting:

We only send marketing communications to users who have given explicit consent or where allowed by law.

We may use the Meta Pixel and other Meta Business Tools to understand the effectiveness of our advertising and to deliver personalized ads on Meta platforms (such as Facebook and Instagram). Meta may use this data to provide analytics and advertising services on our behalf in accordance with their Data Policy. We may also use hashed identifiers (such as email addresses) to create anonymized audiences for marketing purposes.

Certain advertising partners may collect information directly from your browser through automated technologies when you visit our Site. This information is subject to the privacy policies of those third parties.

6. Data Retention

We retain analytics and marketing data for 26 months before deletion or anonymization.

Personal information collected via forms is stored as only long as needed to provide services or meet legal requirements.

7. Data Sharing and Third Parties

We may share limited personal information with trusted third-party service providers who assist us in operating our Site and delivering our services, including:

Website hosting and infrastructure providers
Online booking and scheduling platforms
Analytics, advertising, and marketing service providers
Customer relationship management (CRM) and communication tools

We use Wix.com Ltd. to host our website and manage online bookings and form submissions. Wix processes personal information on our behalf for scheduling, appointment management, and related services in accordance with their Privacy Policy and applicable data protection laws.

All third-party providers are required to protect your information and use it only for authorized purposes.

8. Your Rights and Choices

Depending on your location, you may have rights to:

Access and obtain a copy of your personal information
Request correction or deletion of your data
Opt out of certain data processing activities, including targeted advertising, as permitted by applicable law
Restrict processing of your information
File a complaint with a supervisory authority

To exercise these rights, contact us using the details below.

California residents have the right to request disclosure, correction, deletion, and to opt out of the sale or sharing of personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). We honor these rights and will not discriminate against you for exercising them.

9. Security

We employ reasonable organizational and technical safeguards to protect your data. However, no electronic system or storage method is completely secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

Our Site is not directed to children under 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from minors. If we become aware of such collection, we delete the data promptly.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a new “Last Updated” date.

Your continued use of our Site after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Home Run Plumbing
Email: info@homerunplumbing.com
Address: 12 Ellefson Drive, De Soto, IA 50069
Phone: (515) 654-3339

Do Not Sell My Information